Contractor Services Program

Our Contractor Services Program team provides contractors with timely support and assistance during their assignment. 

Once a Black Diamond contractor has started his or her assignment, Black Diamond’s Contractor Care Team steps in with regular follow up to the contractor and the client to make sure that both parties are satisfied and everything is in place to have a successful assignment. These programs were established to provide an enhanced level of support for the contractors and customer managers we serve. 

Other services we provide to our contractors are, but not limited to:

  • Hotel discounts
  • Submitting timecards/expenses
  • Pay and expense discrepancies resolution
  • Benefits support
  • Business cards
  • Periodic in-person visits
  • Local contractor appreciation events

We also make use of periodic surveys to rate our contractors experience and provide ideas on how the respective clients can improve contractor efficiency and retention. Our goal is to ensure a higher percentage of successful assignment completions. 

If you have any questions please reach out to us. 


Alex Ashcraft
Human Resources Director

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